Customer Support

Standard terms are 30 % advance on order confirmation and 70 % before shipment via bank transfer (TT). Letters of Credit (LC) and documentary collections are available for established clients.

• Air freight: 2–6 days door-to-door (including clearance) • Sea freight: 4–6 weeks ocean transit + 3–5 days port handling Exact ETA depends on routing and customs at origin/destination.

We supply Commercial Invoice, Packing List, Bill of Lading (sea) or Airway Bill (air), Certificate of Origin, Phytosanitary & Health Certificates, and Certificate of Analysis. Additional certificates (Organic, FDA Prior Notice, etc.) depend on destination and product type.

We export to North America, Europe, the Middle East, Southeast Asia, Australia and Africa. Our export team ensures compliance with each region’s import regulations for smooth customs clearance.

Multi-layer HDPE/PP laminated bags (vacuum- or nitrogen-flushed) • Retail-ready zip-lock pouches (100 g–1 kg) • Bulk cartons/drums with food-grade liners (10 kg–200 kg) • Temperature-controlled crates for perishables All materials meet international food-contact standards and, if wooden, are ISPM 15 compliant.

Email export@unvfoods.com with your product list, target market and required pack sizes. We’ll arrange standardized or private-label samples and send a detailed proforma—typically within 7–10 business days.

Each lot undergoes moisture, microbial and pesticide analysis, plus a Certificate of Analysis. We use vacuum sealing, nitrogen flushing, desiccant packs and temperature-controlled containers to preserve freshness throughout transit.

MOQs vary by channel: • Air freight: from 500 kg per SKU • Sea freight (bulk): from 5 tons per SKU • Retail packs: from 1 ton total Custom MOQs can be arranged based on packaging and product mix.

Upon booking, we issue a real-time tracking link—AWB for air shipments or BL for sea—so you can monitor status at every transit milestone until final delivery.

All export products come with FSSAI, ISO 22000, HACCP, APEDA, Halal and Kosher certificates. For the EU we add FSSC 22000, Organic (EU) and REACH compliance. For the U.S., USDA Organic, NOP and Non-GMO Project verifications can be provided on request.

• Multi-layer HDPE/PP laminated bags (vacuum- or nitrogen-flushed) • Retail-ready zip-lock pouches (100 g–1 kg) • Bulk cartons/drums with food-grade liners (10 kg–200 kg) • Temperature-controlled crates for perishables All materials meet international food-contact standards and, if wooden, are ISPM 15 compliant.

A: You can operate both in-store and online, allowing you to serve local customers while expanding your reach with an online presence.

A: You’ll receive complete operational training, marketing support, inventory management assistance, and ongoing guidance to ensure your success.

A: The initial investment varies depending on the location and size of the franchise, but it’s designed to be affordable with a strong return on investment.

A: The potential return on investment is high, with healthy profit margins and the growing demand for organic products. Franchisees typically see strong revenue growth within the first year.

A: We offer secure payment methods such as PayPal, bank transfer, or other methods (depending on your region). Payments are processed monthly.

A: No! There’s no cost to sign up. You can start earning commissions for free.

A: Our affiliate dashboard allows you to track clicks, conversions, and commissions in real time.

A: Yes! Our affiliate program is perfect for bloggers, influencers, and anyone with a social media following. You can share links via Instagram, Facebook, Twitter, YouTube, and more.

A: Once you’ve chosen your products and branded your label, we can have your products ready to ship in just a few weeks.

A: UNV FOODS provides full support, including product sourcing, packaging design, marketing materials, and ongoing guidance to ensure your brand’s success.

A: No! With UNV FOODS, we take care of the manufacturing, quality control, and sourcing, leaving you to focus on marketing and selling your private label brand.

A: You can choose from a wide range of organic products, including pantry staples, snacks, beverages, supplements, and fresh produce. We also offer custom product development.

A: Once you’re enrolled, you’ll have access to our dealer portal, where you can place orders, track shipments, and manage your inventory.

A: Earnings vary depending on the products you sell and the volume of sales. However, with our competitive pricing and generous profit margins, many of our dealers experience significant growth.

A: No! You can sell online, through a physical store, or even a combination of both. Our dealership program works for businesses of all sizes and types.

A: The minimum investment varies depending on the product range you select, but it’s designed to be affordable and flexible for all types of businesses.